JESSIE HAN

Senior UX Designer

User-centered and data-driven UX/Product Designer fueled by a passion for crafting thoughtful digital experiences. With over 8 years of experience in B2B SaaS and fintech, I bring proven success leading medium-scale UX initiatives that drive user engagement and satisfaction.
Now seeking the next opportunity to lead impactful UX projects and shape a holistic product vision.

Resume

Threads

Redesigning Employee Management

DaySmart Software / 2025

Redesigned the employee management workflow in DaySmart Salon to streamline usability and improve overall user experience, resulting in an 89% task success rate during usability testing.

Developing New Deposit Feature

DaySmart Software / 2023

Developed the new deposit feature to help DaySmart Salon and Pet business owners reduce no-shows. Received 150+ users and $23K deposit amount in the first month of release.

Designing Multi-View Calendar Experience

DaySmart Software / 2020

Redesigned the calendar interface on desktop and mobile to support different views, enabling users to toggle between different timeframes and view multiple employees.

Improving Mortgage Warehouse Workflow

Comerica Bank / 2018

Streamlined the mortgage warehouse process by conducting user research (18+ interviews and workshops) to upgrade inefficient workflow and outdated systems.